Commitment to Care Focuses on Diabetes Management and Complications

Health & Wellness, Member Stories


member and care manager meet in person

Diabetes is a chronic condition that impacts how the body processes food into energy. In the last 20 years, the number of adults with diabetes has more than tripled in the US - it now affects more than 30 million people and is the seventh leading cause of death, according to a National Diabetes Statistics Report from the Centers for Disease Control and Prevention. Of note, 1 in 4 of those living with diabetes don't even know they have it.

Centene has more than 500,000 members living with diabetes. As part of our commitment to keeping our members at the forefront of everything we do, our care management teams go above and beyond to reduce our diabetic members' risk of complications.

A diabetes diagnosis carries an increased risk of serious health concerns, and is the top cause of kidney failure, lower-limb amputations, and adult blindness.

We believe in finding innovative, effective, and targeted solutions that respond to the complex health needs of our members. We understand that managing a chronic condition like diabetes isn't easy, and we are focused on addressing the unique situations that can arise. When Sophie, one of our Ambetter member's, went into a diabetic coma, her Care Manager, Doug, was prepared and took immediate action - a decision that changed both of their lives. Watch Sophie's incredible story and see why she thanks Doug for being alive today.



Long-term complications of diabetes develop gradually and the risk of developing complications becomes higher the longer you have diabetes, especially if your blood sugar isn't controlled. Currently, there isn't a cure for diabetes, but managing your weight, eating a balanced diet, and staying active can greatly increase your quality of life. Taking medication as prescribed, staying informed with diabetes self-management education and support, and checking in with your doctor regularly can also reduce the risk of complications, including:

  • Cardiovascular disease
  • Nerve damage (neuropathy)
  • Kidney damage (nephropathy)
  • Eye damage (retinopathy)
  • Foot damage
  • Skin conditions
  • Hearing impairment
  • Alzheimer's disease
  • Depression

Learn more about diabetes management.